At North Queen Wellness & Beauty Studio, we are committed to providing you with a rejuvenating and unparalleled wellness experience. To ensure a seamless and efficient reservation process, we have implemented the following policies for online bookings:

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Credit Card Requirement for Online Bookings: To secure your reservation and streamline the booking process, we kindly request all clients to provide valid credit card information when making online bookings. Rest assured, your information is handled with the utmost confidentiality and security. This allows us to hold your appointment and ensures a smooth transition into the world of wellness and beauty.

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Cancellation Policy: We understand that unforeseen circumstances may arise, and plans may need to be adjusted. To accommodate our clients and maintain the high standard of service we strive for, we have established the following cancellation policy:

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• Cancellation Period: We kindly request a minimum of 24 hours' notice for any cancellations or rescheduling.

• Late Arrival: Please be mindful of time and arrive promptly for your scheduled appointment. If you arrive later than 15 minutes after the designated treatment time without notice, your appointment may be subject to cancellation, and a cancellation fee of 100% will be applied.

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Our Commitment to Fairness: We value your time, as well as the time of our dedicated team. By adhering to these policies, we can ensure a smooth flow of appointments and provide our clients with the attention and care they deserve. Your understanding and cooperation are deeply appreciated, as they contribute to the overall success of your wellness journey.

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How to Cancel or Reschedule: To make any adjustments to your reservation, please contact us at least 24 hours in advance. You can reach us by phone at 416-999-9751 or via email at info@nqwb.ca.

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Thank you for choosing North Queen Wellness & Beauty Studio for your wellness needs. We look forward to serving you and creating an experience that rejuvenates both body and mind.